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Privacy Policy

Last updated: April 8, 2026

Our Commitment

Debitwise takes data privacy seriously. This policy describes what personal information we collect, how we use it, and the rights you hold with respect to that information. We collect only what's necessary to provide and improve our services, and we don't sell personal data to third parties.

This policy applies to all visitors and contacts of our website. By using the site, you acknowledge having read this document. If anything here is unclear, please reach out via our contact page.

What We Collect

Information You Provide

  • Name and email address submitted through contact forms
  • Company name provided voluntarily in inquiry messages
  • The content of your message or inquiry
  • Any attachments or additional details you include

Automatically Collected Data

  • Browser type, device type, and operating system (via analytics cookies)
  • Pages viewed and time spent on each page
  • Referring URL — the page that brought you here
  • General geographic region (country or city level, not precise location)

Legal Basis for Processing

  • Contact form submissions — processed under legitimate interest (responding to an inquiry)
  • Analytics data — processed under your consent, which you control via cookie settings
  • Advertising data — processed only when you have explicitly consented

Retention Periods

  • Contact form submissions retained for up to 24 months for business correspondence purposes
  • Analytics data retained according to the platform's default retention window (typically 14 months)
  • Cookie consent preferences stored locally in your browser until cleared

How We Use Your Data

01
Responding to inquiries — contact form data is used solely to respond to the specific inquiry submitted. It is not used for unsolicited outreach.
02
Improving the website — analytics data helps us identify what content is useful and what pages may need clarification or restructuring.
03
Advertising performance — if advertising cookies are enabled, aggregated data may be used to measure the reach and effectiveness of online campaigns.
04
No data sales — we do not sell, trade, or rent personal information to any third parties for their own marketing purposes.

How We Protect Your Data

  • All form submissions are transmitted over encrypted HTTPS connections.
  • Access to contact data is limited to personnel directly involved in responding to inquiries.
  • Cookie preferences are stored locally in your browser and are never transmitted to our servers in identifiable form.
  • In the unlikely event of a data breach affecting personal information, we will notify affected parties within 72 hours where required by law.
  • Third-party analytics and advertising platforms used on this site operate under their own privacy policies and security standards.

Your Rights

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data, subject to applicable retention obligations.

Right to Data Portability

Receive data you've provided to us in a structured, machine-readable format.

Right to Object

Object to certain types of processing, including direct marketing and profiling.

Withdraw Consent

Change cookie settings at any time via the Cookie Policy page.

To exercise any of these rights, contact us through our contact page. We will respond within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out via our Contact page. We will process your request promptly.